- Exchange of size for the same product (same sku) is allowed but subject to stock availability strictly no return or refund upon purchase.
- Customers are allowed to request within 7 days upon receiving your item. Please contact us : WhatsApp to +6012-3909290 (click me) with your order id number & size you wish to exchange.
- All postage cost will be borne by the customer or you may bring your purchase together with the Receipt to exchange at our HQ.
- Please note that the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any exchange or return.
- Hoops Station will not be responsible if your shipment is lost during the return transit.
- All Jordan Retro & items listed "QS" / NBA / Limited / Promotional Item are Non-Exchangeable, Non-Returnable & Non-Refundable.
- Purchases made from All Hoopsstation retail stores (KL Lot10, Sunway Pyramid, SummitUSJ, Sunway Velocity, Penang Gurney Paragon, JB Southkey, PJ Starling Mall, Dataran Pahlawan, Melaka & Vivacity Kuching) must be returned to the store along with the purchased item and purchase receipt.
Returning Address: (Headquarters)
Hoops Station Sdn. Bhd.
No 2, Jalan Anggerik Vanilla Z 31/Z, Kota Kemuning,
40460 Shah Alam, Selangor, Malaysia